How We Work – A typical procedure

• • Passenger telephones the Office between 09:00 and 12:00 Monday to Friday.
  • An Office Coordinator, Carole or Julie, records the trip, taking the necessary details.
  • The Coordinator seeks an appropriate volunteer driver.
  • When a driver is found, the Coordinator provides all relevant details to the driver. (An estimate of the cost will be available at this point, if requested)
  • The driver arrives for the passenger at the appointed time, confirms the destination, return pick-up time and the likely cost based on either the ‘Standard Fares’ card or on 45p per driven mile for the round trip from driver’s home.
  • The passenger is taken to the destination and returned home at the agreed time.
  • The passenger pays the driver.

Great Massingham Area Community Car Scheme is managed by a committee. This meets twelve times a year and its members are: